Services

Can I pay my bill online?
Absolutely! You will simply need to log into your "MyAccount" to pay your mobile bill. Your MyAccount can be accessed by selecting "L...
Wed, 25 Sep, 2019 at 12:16 PM
What if I get a new phone?
If you later purchase a new device, you can simply switch out your sim card and open a ticket on your account with your new IMEI number so that we can upda...
Wed, 25 Sep, 2019 at 12:16 PM
Why is my service suspended?
This could happen for a few reasons: You have made an international call outside of our coverage zone and has accumulated an overage fee. Our internat...
Wed, 25 Sep, 2019 at 12:19 PM
How do I activate my Free 2nd number?
Once you activate on our Ultimate Unlimited Plan, log into your MyAccount and select "Business Tool".   From there, you will be able to create y...
Wed, 25 Sep, 2019 at 12:20 PM
Is it possbile to buy a Sim Kit and activate my plan later?
Absolutely!   Purchase your Sim Kit and activate when you are ready.   Our sim kits don't expire ever.
Wed, 25 Sep, 2019 at 12:21 PM
How do I change my IMEI on my account?
Login into your Tesix MyAccount Select Tab for "Your Services". Note: If you have multiple line, be sure you are changing the device under t...
Tue, 19 Nov, 2019 at 12:08 PM